Frequesntly Asked Questions
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Yes! Your Travel Pass can be used to purchase discounted tickets for you and your companions.
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Attraction & tour refunds, changes or cancelations for purchases made using our member portal are subject to the operators’ policies, however in many cases our partners do allow refunds within a certain time period.
Considering the low cost and flexibility we provide, First Time Visiting does not offer refunds for the Travel Pass, or any purchases made using the member portal.
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Once you purchase your Travel Pass, you will be able to access exclusive discounts on our member page by selecting tours and booking directly with our partners.
For more information: How to Use the NOLA Travel Pass
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When you purchase the NOLA Travel Pass, you will have access to our exclusive member page for 3 months from date of purchase. The members-only portal is where you will be able to access the best deals and discounts for tours and attractions in New Orleans.
*While you will only have access to the member page for 3 months, you can use your Travel Pass discounts to book tickets beyond your three month period. Ex: You buy your pass on February 1, 2024. You will have access to the members-only portal for 3 months, until May 1, 2024. During this 3 month period, you could book tours for your upcoming trip in August 2024.
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No worries! Check your email for your order confirmation where you are provided a link to your member page. If you cannot find this email please reach out to us at info@fisttimevisiting.com.
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No, we do not guarantee the availability of any tour or attraction. We suggest booking tours in advance of your travel, especially for large groups and during popular travel weekends.
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You’re almost there! All details & purchase receipts for your tour(s) will be provided with the vendor.
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